Terms & Conditions:
- The iShield Plan Agreement must be purchased at the same date and time of purchasing the device and should be in the same invoice.
- This plan is sold as an add-on to purchased devices and should not be sold as a standalone plan.
- All repairs and replacement activity will be performed on a carry-in basis only and must be arranged through the iWorld service center.
- The period of the iShield plan is to be the same as mentioned on the device invoice.
- The iShield plan (Extended warranty or Accidental warranty) shall automatically terminate upon claiming any of the following:
- Device replacement according to the Agreement points.
- Completion of the below number of breakages or liquid spell repairs per device:
Device | Number of incidents | Cost* |
iPhone | One time per year | 50BD |
iPad | One time per year | 50BD |
Apple Watch | One time per year | 50BD |
Mac | Two times per year | 50BD |
*Excluded 10% VAT
- Replacement or Repair Decision, is only allowed to be decided based on technical diagnosis and technician decision,and as per the final report of iWorld Service Center.
- Processing time of the claim shall not exceed 30 days, in the event of the service center exceeding the time limit the device will be replaced.
- This agreement is valid only in
- Customer must present original invoice of product and contract to make use of service.
- Devices are subject to loss of information in repair and replacement.
- As the customer benefits from replacement service, ownership of the old device is automatically transferred to iWorld.